Junior Account Manager
Toothio
About Toothio
Toothio is a cutting-edge labor marketplace start-up that is transforming the way dental practices hire and dental professionals find work by providing on-demand, skilled, and dependable dental staff. Simply put, we connect dental hygienists and assistants with dental practices who need support. Our mission is to create a seamless, efficient experience for both dental practices and professionals alike. Toothio is backed by Craft Ventures, among other strategic investors.
Role Overview
We are looking for a Junior Account Manager to join our Tempe office. This role is focused on building strong relationships with dental practices, ensuring they see value from Toothio, and growing those accounts over time. You will be directly responsible for helping practices succeed while identifying opportunities to expand their use of our services.
This is a great role for someone early in their career who thrives in a fast-paced, scrappy environment and wants to learn quickly while making a direct impact.
What You Will Do
- Build and maintain relationships with dental practices using Toothio
- Drive retention by ensuring practices continue using Toothio after their first experience
- Help accounts maximize success by introducing them to additional services such as our permanent recruiting solution Mel
- Identify opportunities to increase account value through upsells and deeper engagement
- Partner with internal teams including sales, product, and operations to ensure customer needs are heard and addressed
- Act as a trusted resource for our dental partners, answering questions, sharing best practices, and supporting their staffing goals
What We Are Looking For
- Strong communication and relationship-building skills
- Motivated self-starter with high agency and ownership mindset
- Comfortable wearing multiple hats and tackling challenges in a start-up environment
- Eager to learn and grow into new responsibilities
- Bonus points for SaaS, marketplace, or dental industry experience
Why Toothio
- $65,000 OTE with growth opportunities
- In-office role in Tempe, AZ
- Fast-growing start-up where you will have direct impact and visibility
- A culture that values scrappiness, ownership, and continuous learning