Position Overview

Join our patient-centered dental practice as a dedicated Bilingual Dental Receptionist. In this pivotal role, you will be the first point of contact for our patients, ensuring a warm welcome and seamless administrative flow. Your expertise in dental terminology, insurance verification, and exceptional customer service will help us maintain a friendly, positive atmosphere where continuous learning is encouraged.

Key Responsibilities

• Greet and check in patients with professionalism and a friendly demeanor
• Schedule and confirm appointments using Dentrix software applications
• Verify dental insurance coverage and process authorizations
• Coordinate treatment plans with clinical staff and communicate options to patients
• Maintain accurate patient records and update demographic and insurance information
• Handle phone inquiries, billing questions, and general administrative tasks

Qualifications

• Minimum 3 years of experience as a dental receptionist, treatment coordinator, or insurance verifier
• Bilingual proficiency in English and Spanish is required
• Strong understanding of dental terminology and insurance processes
• Expert user of Dentrix software and Microsoft Office applications
• Excellent communication, organizational, and multitasking skills
• Patient-centered mindset with a passion for delivering top-notch customer service

Benefits

• Competitive hourly pay: $18 - $22 per hour
• Retirement plan (401k/IRA)
• Paid time off (PTO)
• Supportive culture focused on professional growth and continuous learning

Schedule

• Monday, Tuesday, Thursday, Friday