Position Overview

Join our state-of-the-art dental practice as a Dental Treatment Coordinator and become the welcoming face of our team. We’re seeking a professional with 3+ years of reception or front-desk experience in a dental setting who thrives in a positive, team-oriented environment.

Key Responsibilities

• Meeting collection and production goals
• Maintaining manageable and productive schedules
• Recording, reporting, and tracking case presentation results
• Ensuring a high conversion rate and proper follow through on all case presentations
• Following up on pending treatment plans
• Communicating results and updating manager on progress throughout the day
• Managing your workflow throughout the day in efforts to work efficiently so you can complete tasks - in a timely fashion
• Assisting patients with financing options and submitting forms on behalf of the patient and the practice to the finance institutions
• Completing assigned reports and submitting an end of the day report
• Assisting with aging reports and accounts under collections
• Auditing schedules and account balances
• Entering treatment plans and coordinating benefits based on the insurance plan prior to presenting fees to the patient

Qualifications

• Minimum of two years’ experience in the dental field, and one year experience as a treatment coordinator
• Strong sales skills
• Time management skills
• Must have great people skills
• Computer literate and proficient in Microsoft office and Dentrix
• Ability to multitask and prioritize with efficiency
• Must have a “get it done” mentality
• Experience with Implant cases, specifically with AO4/Hybrid procedure preferred
• Bilingual required

Office Culture

• Team-oriented environment that values collaboration and support
• State-of-the-art technology to streamline patient care and administration
• Friendly, positive atmosphere that makes both staff and patients feel at ease

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan (401k/IRA)
• Paid time off (PTO)

Compensation & Schedule

• Hourly pay range: $25 - $28 per hour
• Work days: Monday through Friday